Terms of service
TERMS OF SERVICE
Last updated: June 6, 2026
1. Scope and Acceptance
By accessing or placing an order on matiore.co, you agree to be bound by these Terms of Service. If you do not agree, please do not use our store.
2. About Us
MATIORÉ József Attila út 21 4625 Záhony Hungary Email: matiore.co@yahoo.com
3. Products and Orders
All products are subject to availability. We reserve the right to limit quantities, discontinue products, or refuse orders at our discretion.
An order confirmation email does not constitute acceptance of your order — acceptance occurs when your order is dispatched.
As a made-to-order business, each item is produced specifically upon receipt of your order.
4. Prices and Payment
All prices are displayed in the currency shown at checkout and include applicable VAT where required by law.
Payment is due at the time of purchase. We accept the payment methods listed at checkout.
5. Shipping and Delivery
Estimated delivery times are provided for guidance only. We are not responsible for delays caused by carriers, customs authorities, or circumstances beyond our control.
Risk of loss and title for products pass to you upon delivery to the carrier.
For full details, please refer to our Shipping Policy.
6. Right of Withdrawal (EU Customers)
If you are a consumer residing in the European Union, you have the right to withdraw from your purchase within 14 days of receiving your goods, subject to the exceptions outlined in our Return & Refund Policy.
Please note that as a made-to-order business, most of our products are exempt from the right of withdrawal under EU Directive 2011/83/EU, Article 16(c).
7. Returns and Refunds
Returns and refunds are handled in accordance with our Return & Refund Policy and applicable EU consumer protection laws.
To initiate a return, please contact us at matiore.co@yahoo.com before sending any items back.
Items must be returned to:
MATIORÉ József Attila út 21 4625 Záhony Hungary
8. Intellectual Property
All content on this website — including images, text, logos, and designs — is the property of MATIORÉ and protected by applicable copyright and intellectual property laws. Reproduction or use without prior written consent is prohibited.
9. Limitation of Liability
To the fullest extent permitted by Hungarian and EU consumer law, MATIORÉ shall not be liable for indirect, incidental, or consequential damages arising from the use of our products or website.
Nothing in these terms limits your statutory rights as a consumer under EU or Hungarian law.
10. Data Protection
We process your personal data in accordance with our Privacy Policy and the General Data Protection Regulation (GDPR). For details, please refer to our Privacy Policy.
11. Governing Law
These Terms of Service are governed by the laws of Hungary and applicable EU regulations.
12. Dispute Resolution
In the event of a dispute, we encourage you to contact us first at matiore.co@yahoo.com. You may also submit a complaint to the Hungarian consumer protection authority or use the EU Online Dispute Resolution platform at: https://ec.europa.eu/consumers/odr
13. Changes to These Terms
We reserve the right to update these Terms of Service at any time. Changes will be posted on this page with an updated date. Continued use of our store after changes constitutes acceptance of the revised terms.